Job Description:

o Establish, manage, and provide support to the network of Community-Outreach Volunteers (COVs) across the province and region, ensuring diverse community representation, including women, youth, and persons with disabilities.

o Facilitate two-way communication between CHA, UNHCR, and the communities, ensuring that vulnerable groups, such as returnees, IDPs, and refugees, have access to information and support services.

o Coordinate with community leaders, local stakeholders, and partners to implement community awareness-raising activities on protection issues, available services, and community initiatives.

o Organize and deliver training sessions for COVs on key protection-related topics, program updates, and community-based protection approaches to increase their effectiveness.

o Support COVs in conducting focus group discussions (FGDs) and key informant interviews (KIIs) as part of UNHCR-CHA’s community engagement activities.

o Oversee the collection and analysis of community feedback and complaints through established channels, ensuring that all concerns are logged and addressed in a timely manner.

o Ensure that gender-sensitive approaches are incorporated into all community engagement activities, particularly addressing barriers for women and marginalized groups.

o Record and report community-level issues, risks, and protection needs that require follow-up action from protection partners and other humanitarian actors.

o Collaborate with local authorities and service providers to ensure the referral of individuals identified with specific protection needs to the appropriate services.

o Support the identification of high-priority protection cases and vulnerable individuals for protection interventions.

o Facilitate information-sharing sessions with communities about UNHCR’s complaints and feedback mechanisms, and promote awareness of available services.

o Provide regular reports on community engagement activities, including challenges faced, successes achieved, and emerging community needs.

o Ensure that data collection for participatory assessments is conducted efficiently and the information is integrated into program planning.

o Conduct other tasks assigned by supervisor.

Job Requirements:

• Bachelor’s degree in related field.

• At least 3years of experience in community engagement, protection, or humanitarian response with a focus on community-based protection mechanisms.

• Strong understanding of community dynamics and the protection needs of returnees, IDPs, refugees, and vulnerable host community members.

• Experience in managing community-outreach activities, including volunteer networks, focus group discussions, and community mobilization efforts.

• Fluency in local languages and good working knowledge of English.

• Excellent communication, interpersonal, and coordination skills, with a focus on inclusive approaches that ensure equal participation of men, women, and marginalized groups.

• Ability to work under pressure in remote and challenging environments, often with limited resources.

• Travel frequently to field locations across Center and districts of province.

Jab Location: Badakhshan Baghlan Balkh Faryab Jawzjan Kunduz Samangan Sar-e Pol Takhar

Submission Guideline:

Interested and qualified candidates should send us their information using the link below.

for more information please contact to this number: 0729128549

Submission Email:

Please use the above link in the Submission Guideline section

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