Performance Improvement Officer (Re Announced)
1 month ago
As per MSH salary scale
6 years
Associate Degree

Job Description:




The Performance Improvement Officer will support and implement performance improvement strategies within the project in a province, responding to performance metrics and incidents with improvement activities. As part of a Technical Support Team (TST), the officer will focus on enhancing the performance of service providers in target health centers.


Major Activities / Responsibilities:


- Implement project activities to ensure quality services at health centers up to the provincial hospital level.

- Translate the TSTs concept into action through joint planning and implementation with NGO technical officers.

- Conduct rapid assessments of Health Facilities (HFs) for thematic services, identifying gaps and facilitating root cause analysis with staff to develop improvement plans.

- Provide follow-up mentoring and coaching to healthcare providers to improve service quality and access to health and nutrition services.

- Develop monthly work plans to address clinical and non-clinical weaknesses in target HFs.

- Implement the Quality Improvement (QI) program using the revised HQIP tool, disseminating and ensuring the implementation of QI standards and procedures.

- Assist in alternative capacity-building approaches, such as peer-to-peer mentoring and formal competency-based training, in collaboration with provincial stakeholders.

- Collaborate with partners on total quality improvement in the health sector and participate in regional technical working groups.

- Produce and submit monthly and quarterly reports, documenting HF QI progress for each activity and ensuring data use by relevant stakeholders.

- Coordinate with community health officers to strengthen links between health centers and their communities for thematic services.

- Prepare success stories from project implementation and support the implementation of AIM Safety Bundles in hospitals and surrounding facilities for RMNH&FP PI officers.

- Undertake additional responsibilities as assigned.


Job Requirements:




- Medical degree or a relevant field.

- A master’s degree in public health or a relevant area is preferred.




- 6 years of experience in designing, implementing, and evaluating thematic programs at provincial hospitals, BPHS health facilities, and community levels.

- Previous training or mentoring experience is a plus.




- Experience with the Afghan healthcare system, particularly in Reproductive, Maternal, Newborn, and Child Health.

- Expertise in MoPH policies, guidelines, best practices, and high-impact interventions, with mentoring skills preferred and mandatory for RMNH&FP PI officers.

- Strong willingness to mentor health providers, strong analytical and computer skills (Word, Excel, PowerPoint), and the ability to use data for decision-making.

- Experience collaborating with regional and provincial counterparts to produce technically sound healthcare interventions.

- Awareness of barriers to women's access to health and ability to demonstrate gender sensitivity.

- Clinical experience in antenatal, intra-natal, newborn, and postnatal care, birth spacing, family planning, and management of obstetric and newborn complications, with a midwifery model of care.




- Excellent written and oral communication skills in local languages and English.

- Excellent interpersonal skills with the ability to interact professionally with culturally diverse staff. Mentoring experience is mandatory for RMNH&FP PI officers.

- Experience in training and supervising BPHS components.


Submission Guideline:


Interested candidates should apply through the link below and submit an application form for positions they are qualified for:



Click on the employment opportunities tab and select Afghanistan from the list of countries to view and apply for positions. Applications not submitted through the provided link will not be considered.


Management Sciences for Health is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental disability.


Submission Guideline:

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